- 面議我們正積極招募優秀人才,需要熱血有想法的夥伴們一同推進新一代資訊系統轉型,本職缺將會進行數據平台建置、數據工程執行、數據轉換監控、數據邏輯之掌控,將數據服務以服務化的角度進行規劃發想,提供給與內部需求單位使用工作內容包含: 1. 設計並開發可擴展的ETL/ELT數據管道,實現從多源數據到數據倉庫的自動化數據流。 2. 依循需求,構建與維護數據報表平台,確保數據存儲與查詢的高性能。 3. 實施數據治理政策,確保數據完整性、一致性及合規性。 4. 與數據應用單位協作,理解數據需求並提供結構化數據支援。 5. 優化數據處理流程,減少數據延遲,提升數據取用速度。 6. 監控數據管道運行狀況,快速診斷並解決異常,確保系統高可用性。 7. 評估並整合新數據技術與工具,提升數據基礎設施的靈活性與效率。
- 面議Introduction to the job The job mission of Taiwan customs import/export coordinator to ensure the Customs Ops in compliance and efficient that minimizes exposures and customs duties and reduce customs process time in the supply chain while complying with TW/SG/MY regulations. Role and responsibilities LSO TW customs team members handle the daily import/export customs and export control activities for more than 6500 import & export shipments every month, Handle the daily customs import and export operations in TW/SG/MY Be responsible for all customs license(AEO/ICP/FTZ/STSC bonded) maintenances in TW/SG/MY Monitor the customs related service providers including customs brokers, warehouse operators and bonded customs system provider and ensure compliance with the license/regulation. Work out and manage processes for bonded manufacturing operations in FTZ/STSC Manage the internal audit program Ensure the system stability and optimization Lead your own initiated improvement projects or support worldwide cascades project Education and experience Equivalent College or Bachelor degree Minimum of 2 years of relevant working experiences in the International Trade & import/export Customs. Licensed with TW bonded operations(Bonded factory & Free Trade Zone & Southern Taiwan Science Park Zone) is preferred. Licensed with Taiwan Customs AEO (Authorized Economic Operator) is preferred. Experienced with handling the import/export customs ops is preferred. Experienced with TW export control ICP(Internal Control Program) program is preferred. Experienced with handling the external TW authority auditing & certification is preferred. Good knowledge of Excel, Word and PowerPoint applications. Experience with SAP is preferred. Experience with Tradvan Bonded system is preferred. Skills Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems. To thrive in this job, you’ll need the following skills: Professional communication and presentation skills. Logical thinking with strong analytical and problem solving skills. Process oriented. Able to drive initiates / improvements for processes and procedures. Fluent in Mandarin and English Other information Primary Work Location Farglory Free Trade Zone office, DaYuan Sector Information Supply Chain Management Supply Chain Management, responsible for the handling of all material flow and optimizes the stock of (service) parts. The Supply Chain Management organization states the following mission: plan, develop and maintain a global network of qualified suppliers which is capable of delivering lithographic systems, related products and services that exceed customer expectations regarding quality, lead time, technology and cost. Logistics Service Operation Customs Logistics Service Operation Customs department is part of Supply Chain Management and is based in Europe, Asia and the United States. The global team consists of: » LSO Customs US (US) » LSO Customs EU (The Netherlands) » LSO Customs APAC (Taiwan, China, Japan, Singapore, Malaysia, Korea) Position in the Organization P&D - Customs Import/Export coordinator directly reports to the LSO Customs Taiwan Team Lead Inclusion and diversity ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company. Need to know more about applying for a job at ASML? Read our frequently asked questions.
- 面議Job Description Context The Customer Support (CS) organization is responsible for the installations, qualification, repair and maintenance of the ASML systems at customer sites and is responsible for the necessary transfer of know-how to the customer. Local site Customer Support branches perform these tasks for the customer within the specific region. The Field Service Engineer 2 executes regular and irregular maintenance activities with considerable independency and under limited supervision. Handles defined and regular problems/maintanance on a machine, either independently or through escalation without supervision. Requirements Experienced Field Service Enginer with BSc degree in relevant Technical Field (Electrical Technology, Mechatronics, Mechanical Engineering, etc.) or equivalent experience. Experienced in technical industry is required and/or semiconductor industry experience prefered. Experience in using computer applications, including data analysis tools, spreadsheet, and presentation software. Has complete knowledge on product functionality of the main modules/sub-modules. Responsibilities Problem analysis and approachGather all information relevant for the problem, analyze using available means, gather additional diagnostic info if needed, decide on initial approach to solve problem and execute, consult with others. Problem handovers and routingHandover problem or problem aspects to others (2nd line support), document and package all data relevant for problem resolution (e.g. pass-downs, work orders, field service reports, system problem reports, technical reports). RepairsUse tools, replace parts, improve settings, to execute repairs and standard service actions independently. ProceduresBased on arranged customer machine time window to arrange for all (possible) parts, tools, equipment and information / knowledge to be available at start of procedure, execute procedure. Training / adviceExplain appropriate actions to users to correct malfunctions, train customers in use and routine maintenance of equipment, recommend changes in user procedures when needed Process OptimizationSignal gaps and improvement opportunities and reports it to the relevant stakeholders Knowledge build-up and transferMaintain and broaden own knowledge, shares best known methods within the work group. CoachingProvide appropriate support and assistance to less experienced engineers on first tasks. This position requires access to controlled technology, as defined in the United States Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology. Inclusion and diversity ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company. Need to know more about applying for a job at ASML? Read our frequently asked questions.
- 面議Context Works either in Customer Support or in BL Apps (AE, Brion or HMI) and can be located in the field as well as at HQ working on sustaining, NPI or customer projects. Interfaces with project leaders and mostly within own sector or project team. Has skill set of multiple competencies to practically make use of knowledge base to resolve issues that have known solution or deep knowledge of single competency enabling to solve new issues and demonstrate solution direction with own analysis. Requirements MSc or Phd (Phd is a plus but not required) in technical field. Limited experience in an IC manufacturing environment, or research institute with emphasis on lithography, patterning, overlay, imaging, focus, metrology or defectivity related to node/process development. Responsibilities Escalation supportContributes to service order actions and problem description clarification. New product / service developmentCreates basic diagnostics requirements for one specific use case. New product / service roll outExecutes standard tasks and can lead part of the roll out of a new product or service. As an NPI deliverable; creates knowledge sharing material for future reference. Node solution definitionExecutes analysis work within a single competence/domain, typically following predefined paths. Combines inputs from others to support making one consistent solution definition. Typically reviews with others before formally sharing. Node solution integrationCombines inputs from others to make one consistent execution plan. Supports definition of detailed integration and test plans, executes on task level. Typically reviews with others before formally sharing. CoachingMentors new-hires on first tasks. Training deliveryIs capable to deliver intermediate and advanced training to colleagues and customers. Knowledge sharingShares best known methods within the group or department. Operational excellenceImproves operational efficiency and quality in own daily work and work of the team members. Signals gaps in process and proposes improvement within scope of team. Business SupportSpeaks up and triggers VoC. Evaluates existing products. Customer DemoIndependently supports in demo preparation, execution and analysis. Data analysisPerforms high quality analysis from specific data, and extract key insights from analysis, identifying root cause and technical solutions. Usage of default toolsets and analysis methods based on own insights. Inclusion and diversity ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company. Need to know more about applying for a job at ASML? Read our frequently asked questions.
- 面議Context Supervises work of 3~5 direct reports with different activities in nature and objective, that require bachelor/master thinking level and are mainly High job grade managers, with a total scope of more than 30 people. Responsible for multiple and diverse/complex work centers, competences or shifts with a larger technical scope or complex cross-sector stakeholder field. The activities managed are generally different in nature and objective. Coordinates activities that require academic (at least Bachelor) working and thinking level. Own work requires academic working and thinking level, is complex in nature and requires collaboration with experts from other disciplines both inside and outside own department. Requirements Master degree with substantial general work experience and comprehensive job related experience, or equivalent working and thinking level. Experience of planning, managing and organizing resources within short to medium timescales within the overall policy framework. Responsibilities Health, Safety & EnvironmentCheck compliance to procedures and guidelines regarding quality, safety and health across areas and teams, not limited within own area / team, register performed checks and submit (defect) reports where necessary and/or take action in order to comply. Encourages safety mindset and acts as role model to others in regard to health and safety and holds others accountable. Follow the organization's HS&E policies, procedures and mandatory instructions to identify and mitigate risks, and to safeguard the environment and the wellbeing of oneself and others. Responsible for Health & Safety, with factory-wide impact. People management and developmentResponsible for directly managing Team Leaders, teams and individual contributors. Improves performance and engagement of own team(s). Responsible for supporting the wellbeing of their team(s), creating diverse and inclusive environment for the workforce. Identifies and grows high potential employees, key experts. Develops direct reports by coaching them, assigning new tasks, guides on skills and knowledge development. Leads and improves the team into the right capabilities and right skills to meet mid-term business requirements. Ensures retention and development of critical knowledge and capabilities within functional area. RealizationDirect and drive the realization of planned results and operational KPIs for the own team, able to leverage understanding of the department, to optimize factory operations beyond own and natural team. Contribute or deliver input to the planning of the work in the factory operations and to the planning and delivery of cross-sector projects. Define business cases and propose and monitor capex and opex allocation to remain within budget restrictions. Establishes the mid term capacity needs (up to 2 year planning) and make timely resourcing and feasibility decisions to meet future projections. Contribute to the definition of department KPIs in line with sector priorities and strategic roadmaps. Analyze KPI progress and make improvements to mitigate risks. Continuous Improvement (CI)Review existing operations (L4 level) in a major area of work and implement innovation processes to generate new ideas and ensure the required continuous improvement outcomes are delivered. Is able to translate CI to business impact and aligns the CI portfolio towards the goals of the factory. Fosters a CI culture within the own team. Challenges the teams on their problem solving approach and to think outside the box when identifying CI opportunities. Management informationProvides insights, analyses, trends, issues, etc. on operational and team performance towards tiers and management structures. Provides actionable proposals, implement solutions and get approval if necessary. Stakeholder ManagementBuilds and maintains a network of in- and external stakeholders/partners (typically other GL's and managers of own and interfacing departments) and represents the organisation (own organisation as well as +1 on operational and/or technical topics). Explains and convinces internal and external parties beyond content-driven arguments and is able to appeal to others' interest, motives, culture, etc. Frequently reflects on stakeholder feedback to drive a continuously improving organisation. Annual plan / budgetCascade operational targets into plans with 1-2 year horizon, identify bottlenecks and propose mitigations/solutions. Drive realization of plans within timing and budget constraints. Manage and acquire approval for planned deviations. Strategy and policy Contribute to the development of the strategy on the next level and translates into annual operational plan for own organization unit. Ensures own policies are aligned with relevant organizational counterparts. Contributes to the success of the department by taking ownership within and beyond the scope of the own organization unit. Inclusion and diversity ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company. Need to know more about applying for a job at ASML? Read our frequently asked questions.
- 面議Job Mission Quality Supplier Manager (QSM) is responsible for the Quality Management and Operational performance of a selected number of key suppliers, which are managed by SAT (Supplier Account Team). Main focus areas are driving suppliers to a zero defects mindset, enable accelerated learning, perform (business) process improvements, optimization and develop the supply chain to a high maturity level. In addition to being the quality interface between supplier and ASML, the QSM works with suppliers and ASML stakeholders on finding structural solutions to material quality non conformities, driving business process improvements and managing the feedback loop with ASML stakeholders. The main responsibilities of the QSM in SAT are the following: Key Responsibilities Act as the quality interface between ASML and suppliers, including n-tier suppliers. Develop and implement supplier quality assurance processes and product control mechanisms. Identify quality gaps, define Improvement Plans (IPs), and ensure timely execution. Ensure zero-repeat issues through high-quality and timely Root Cause Analysis (RCA) and 8D problem-solving. Prioritize and manage Customer Quality Notifications (CQNs) and Dead On Arrivals (DOAS). Define and maintain the supplier quality roadmap in alignment with ASML’s strategic goals. Facilitate N-tier change management, ensuring quality requirements are validated and implemented. Initiate and lead supplier improvement projects (e.g., SPC, Lean, FMEA, Operational Excellence). Support Supplier Profile capability assessments and audits, ensuring alignment with ASML expectations. Collaborate with internal stakeholders (e.g., Procurement, Logistics, Engineering) to resolve escalations and drive continuous improvement. Accountabilities Accountable for the Quality (Q) dimension in the GQLTCS supplier performance framework. Responsible for ensuring suppliers meet ASML’s quality standards and contribute to long-term strategic goals. Education & Experience Bachelor’s or Master’s degree in Mechanical, Electrical, Industrial Engineering, or related field. 5–15 years of relevant experience in supplier quality management, preferably in high-tech or semiconductor industries. Proven experience in supply chain improvement projects, quality systems, and supplier development. Familiarity with SPC, Lean Manufacturing, FMEA, and Operational Excellence methodologies. Personal Skills Strong analytical and problem-solving skills. Excellent communication and negotiation abilities. Proactive, hands-on, and results-oriented mindset. Ability to manage complex issues and derive high-level strategic conclusions. Fluent in English Context of the Position Reports to the Group Leader of Asia Supply Chain Quality & Logistics. Works closely with suppliers, internal SAT members, and cross-functional teams. Occasional travel may be required depending on supplier base. Inclusion and diversity ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company. Need to know more about applying for a job at ASML? Read our frequently asked questions.
RBA&S - Risk, Internal Control & Assurance Manager - Hsinchu _ J-00322166
(ASML)台灣艾司摩爾科技股份有限公司
新竹市
10年以上
大學
面議Introduction to the job ASML is a world leader in the manufacturing of advanced technology systems for the semiconductor industry. The company offers an integrated portfolio for manufacturing complex integrated circuits (also called ICs or chips). ASML designs, develops, integrates, markets and services advanced systems used by customers – the major global semiconductor manufacturers – to create chips that power a wide array of electronic, communications and information technology products. With every generation, the complexity of producing integrated circuits with more functionality increases. Semiconductor manufacturers need partners that provide technology and complete process solutions. ASML is committed to providing customers with leading edge technology that is production-ready at the earliest possible date. ASML technology is supported by process solutions, enabling customers to gain and sustain a competitive edge in the marketplace. ASML’s corporate headquarters is in Veldhoven, the Netherlands. Manufacturing sites and research and development facilities are located in Connecticut, California, Taiwan and the Netherlands. Technology development centers and training facilities are located in Japan, Korea, the Netherlands, Taiwan and the United States. Overall, ASML has more than 80 locations in 16 countries. Within ASML, the Risk, Internal Control, Business Assurance and Security (RBA&S) department provides an integrated risk management methodology and enables ASML and its business lines, sectors and countries to carry their accountability and responsibility, to be in control through proactive identification, assessment, prioritization, treatment and monitoring of key risks. Role and responsibilities The Risk, Internal Control, and Assurance manager is recognized as a reliable and knowledgeable expert, connecting risk insights with business context. The Risk, Internal Control, and Assurance manager supports the Country RBA Lead to drive country domain activities and priorities. Organizational Risk Management Assist Country RBA Lead to execute the regular country risk landscape update process. Able to connect the risk development to the country risk priorities and identify / discuss the relevant risk mitigation activities proposal with senior stakeholders. Monitor risk mitigation activities and ensure that 1st line is ‘in control'. Delivery of domain and country RBA objectives: Be responsible for delivery of prioritized commitments of primary RBA domains such as regulatory compliance risk/control support, internal control effectiveness testing, self-audit / pre-audit assessment, root cause analysis, and risk culture initiatives. Manage the preparation, execution and follow up of each project. Collaborate with cross functional and multi-disciplinary teams on execution, alignment, and maintain oversight on overall risk exposure and business changes. Stakeholder Management Be able to present and communicate well with stakeholders who are in higher in seniority, finding out their needs/issues/concerns, and reacting to these to create mutually supportive working relationships. Acts as a trusted business partner and manages relationships with stakeholders, while taking guidance from senior colleagues. Data Collection and Analysis Use data from a wide range of sources to analyze key themes and identify possible impacts on the business. Recommendations Challenge management and provide risk management, internal control and assurance recommendations to achieve business objectives. Needs Assessment Uncover issues or needs, identifying potential causes and key stakeholders. Building capability Acts as sparring partner and examiner for more junior colleagues. Education and experience Proven track record as risk management, internal control, regulatory compliance, and business assurance professional or in relevant fields Strong experience with stakeholder engagement and influence, reaching alignment on the best way forward in groups with differing perspectives Pragmatic approach supported with deep risk and control (theoretical) knowledge, being able to analyze and explain complex issues Bachelor’s or Master’s degree in business economics, risk management or technology and 10+ years of relevant work experience, of which 5+ years within, or as consultant/auditor for, an international corporate environment Skills Strong customer service commitment for internal and external (senior) stakeholders, including demonstrating curiosity, proper preparation and a sharp business sense Able to direct and indirectly influence and mobilize teams, departments and executives Resilient to change and able to adapt to new circumstances and/or challenges that sometimes present themselves unannounced Execution drive that shows by finishing what you start, completing deliverables effectively and efficient and keeping yourself and others accountable for made commitments Strong communication skills for active listening, effective and simple ‘to the point’ communication and storytelling Creativity to (autonomously) develop case-by-case approaches to achieve results in differing group and team settings Excellent verbal and written communication skills in English and Mandarin. Excellent multi-tasking skills Other information Certificate of CPA/CIA is preferred. Diversity and inclusion ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company. Need to know more about applying for a job at ASML? Read our frequently asked questions.- 面議Context: The Talent & Learning team has an ambitious change and run agenda. We’re taking a fresh approach refining current practices to how we gain global and country visibility of our talent, how we more structurally grow and develop our people and how we create an exceptional work place that is inclusive and where we are at our best. ROLE PURPOSE: The Country Talent and Learning Lead is responsible for championing, coordinating and leading Talent, Learning and Knowledge Management Activities to achieve the agreed priorities. KEY AREAS OF ACCOUNTABILITY: • Ensure the country has a full functioning Learning and Knowledge Management as well as Talent Management function, ensuring adequate resourcing and funding provision as well as regular reporting against progress and output impact measurements. • Work with line managers and Country HR on all aspects of Learning, Knowledge and Talent Management as well as with colleagues in the Sector and in the Central CoE. Seek synergy opportunities. Collaborates intently and frequently. • Work actively towards the global talent and learning plan and timelines ensuring positive participation and representation of the Country. Simultaneously, provide input into the development of new ASML global talent and learning programs, services and products, ensuring the needs of the country are well documented and clearly communicated, • Embed Quality standards for Learning and Development as well as Talent Management, building capability in consistent use of tools, models, programs and services. Share best practices with the global Learning and Development team and fellow Country and Sector Talent & Learning Leads. Actively network with other agencies/ institutions working in the Country to share best practices with a view to benchmark, add onto the knowledge base of ASML, and the wider network. • Lead the provision of good quality and appropriate Learning, Training and Knowledge Management initiatives for different target audiences relevant to Taiwan and ASML as a whole. Build a pool of facilitators within the country in line with Global guidelines. Closely manage and track country learning events, participation information, progress and impact. Take appropriate action to increase efficiency, effectiveness and engagement. Radically prioritize. • Lead, coordinate and facilitate the identification, development, succession planning and implementation of talent in the Country. Support the implementation and tracking of global talent process to support cross country and sector sourcing and mobility. Manages all existing globally consistently run talent processes i.e develop and perform. • Supports a data driven, insight led and technology enabled function. SKILLS AND BEHAVIOURS: Ownership: • holds themselves accountable for making effective decisions, balancing quality of execution with pragmatism; managing resources efficiently and in an engaging manner, achieving and role modelling ASML values of care, collaboration and challenge. • holds the team accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved. Ambition: • sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and well-being and encourages their team members to do the same • provides directional and inspirational people and commercial leadership ; widely shares their authentic buy in for the talent and learning vision for ASML, engages and motivates others and is poised to grow their people and the business. • future orientated, thinks on global scale, translates strategy easily into action and is cross culturally sensitive. Collaboration: • builds and maintains effective relationships, with their team, colleagues, stakeholders within the business and external partners • values inclusivity and diversity, sees it as a source of competitive strength • approachable, good listener, easy to talk to and get on with. Integrity: • honest, encourages openness and transparency; demonstrates highest levels of integrity Resilience: • Self-aware, manages energy well; thrives in complexity and ambiguity. Growth mind-set and positive attitude towards change. EXPERTISE AND EXPERIENCE Essential: • Broad and Deep Expertise and Experience in Talent and Learning Management ( Career Development incl Mobility, Succession Planning and Talent Reviews, Assessment, Learning and Development, Performance Management) • Experience in executing on highly complex activities that require collaboration with experts from other disciplines • Experience with leading people and change • Experience in engaging senior stakeholders • Consultancy experience • Data and Technology savvy • Minimum of 10-15 years of working experience Desirable: • Global work experience • Cross sector work experience • Combination of HR specialist and generalist or business experience Diversity and inclusion ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company. Need to know more about applying for a job at ASML? Read our frequently asked questions.
- 面議Context The Customer Support (CS) organization is responsible for the installations, qualification, repair and maintenance of the ASML systems at customer sites and is responsible for the necessary transfer of know-how to the customer. Local site Customer Support branches perform these tasks for the customer within the specific region. Executes system Upgrade & Installations and Relocations activities that are well-defined and works under close supervision; provides technical support for other CS activities when needed. Requirements Requires flexibilty and openess to accommodate various work settings, locations and interactions/collaborations with different colleagues. Requires a BS degree in relevant Technical Field (Electrical Technology, Mechatronics, Mechanical Engineering, etc.) or equivalent experience. Responsibilities Problem analysis and approachGather all information relevant for the problem, analyze using defined means, gather additional diagnostic info if needed, execute initial approach to solve problem determined by senior engineers and with close guidance from others. Problem handovers and routingHandover problem or problem aspects to others (experienced 1st line), document all data relevant for problem (e.g. pass-downs, work orders, field service reports, system problem reports, technical reports). InstallationInstall equipment at customers locations, including equipment with new features, unload components, inspect for damage, assemble, align and test per the guidance provided by experienced team members. UpgradeExecute hardware installation and perform system setup/recovery for upgrade packages as well as support locally owned field swaps adherering to an up-to-date plan and following the sequence under close guidance of experienced team members. ProceduresBased on arranged customer machine time window to arrange for all (possible) parts, tools, equipment and information / knowledge to be available at start of procedure, execute procedure under the guidance from experienced team members. Training / adviceExplain appropriate actions to users to correct malfunctions, routine maintenance of equipment, recommend changes in user procedures when needed. Knowledge build-up and transferShares own findings and WoW with rest of the team. This position requires access to controlled technology, as defined in the United States Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology. Diversity and inclusion ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company. Need to know more about applying for a job at ASML? Read our frequently asked questions.
- 面議Context The Customer Support (CS) organization is responsible for the installations, qualification, repair and maintenance of the ASML systems at customer sites and is responsible for the necessary transfer of know-how to the customer. Local site Customer Support branches perform these tasks for the customer within the specific region. The Field Service Engineer 2 executes regular and irregular maintenance activities with considerable independency and under limited supervision. Handles defined and regular problems/maintanance on a machine, either independently or through escalation without supervision. Requirements Experienced Field Service Enginer with BSc degree in relevant Technical Field (Electrical Technology, Mechatronics, Mechanical Engineering, etc.) or equivalent experience. Experienced in technical industry is required and/or semiconductor industry experience prefered. Experience in using computer applications, including data analysis tools, spreadsheet, and presentation software. Has complete knowledge on product functionality of the main modules/sub-modules. Responsibilities Problem analysis and approachGather all information relevant for the problem, analyze using available means, gather additional diagnostic info if needed, decide on initial approach to solve problem and execute, consult with others. Problem handovers and routingHandover problem or problem aspects to others (2nd line support), document and package all data relevant for problem resolution (e.g. pass-downs, work orders, field service reports, system problem reports, technical reports). RepairsUse tools, replace parts, improve settings, to execute repairs and standard service actions independently. ProceduresBased on arranged customer machine time window to arrange for all (possible) parts, tools, equipment and information / knowledge to be available at start of procedure, execute procedure. Training / adviceExplain appropriate actions to users to correct malfunctions, train customers in use and routine maintenance of equipment, recommend changes in user procedures when needed Process OptimizationSignal gaps and improvement opportunities and reports it to the relevant stakeholders Knowledge build-up and transferMaintain and broaden own knowledge, shares best known methods within the work group. CoachingProvide appropriate support and assistance to less experienced engineers on first tasks. This position requires access to controlled technology, as defined in the United States Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology. Diversity and inclusion ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company. Need to know more about applying for a job at ASML? Read our frequently asked questions.
D&E_ Distributed Computing Infrastructure Designer_ Linkou _ J-00326231
(ASML)台灣艾司摩爾科技股份有限公司
桃園市龜山區
4年以上
大學
面議Distributed Computing Infrastructure Designer (ACE D&E VCP infra designer vacancy) Intro ASML is one of the world’s leading manufacturers of semiconductor-chip-making equipment. A majority of the world’s microchips receive their critical lithographic patterning in machines made by ASML. In addition ASML produces metrology tools and advanced applications to analyze and optimize the performance of the customer production process. Sector and department information: Within ASML, the sector Development and Engineering (D&E) is responsible for the specification, design, integration, qualification, and sustaining of all ASML products. Taking advantage of customer and manufacturing proximity, the D&E Applications of the ASML Center of Excellence (ACE) is located in Linkou, Taiwan Position in the Organization: The holder of the position reports to the Manager of ACE D&E in BL Apps Job Mission: Participate in the development of our distributed data and compute platform infrastructure (on premise cloud solution). Be accurate, be precise and own the specification, design and implementation of features and fixes. Onboard, integrate and configure open source or other packages that support the development of semiconductor process tuning applications on the ASML platform. Take initiatives in reducing manual actions for install & upgrade, resolve structural stability issues and design automated tests suites to qualify both design and system setup on customer site. Investigate & solve issues, identify root cause, containment, corrective and preventive actions, and work with customer teams to support TSMC, Micron, Samsung, China and many others. Geographical Workplace: ACE (ASML Taiwan, Linkou). Travel to the customer sites or the development headquarters (HQ) in the Netherlands for on-the-job training may be needed as part of the assignment Job Description: You will be working in the virtual compute platform (VCP) and ensure the platform can host analytics applications with the uptime expectation of 4 nine’s (99.99%) in the semiconductor factories of our customers. The platform is currently developed based on Kubernetes and DC/OS and migration from DC/OS to Kubernetes is in-progress. We develop the platform aspects in our team. Scheduling of resources, containerization, fail-over and data collection from scanner and measurement devices inside the fab. Installations and upgrades are automated with Ansible and Python. Other technologies you may encounter are Spark for data processing, Kafka for notifications and high volume data ingestion. Hadoop and HBASE are used for data storage. Responsibilities of this role: Develop and deliver new, key features that have high customer impact and help improve the operation efficiency of customer teams (a.k.a. CS/MO) Support VCP go-lives and complex activities at customers such as D&E on-site / on-duty, escalation handling and containment creation Bridge D&E teams in Netherlands and customer teams in the field to speed up issue handling and solve field issues directly in Asia Join VCP system qualification to fill customer IT gaps in system test and test automation to increase platform reliability and system resilience Educational Level: A relevant BSc or MSc in the area of software engineering, computer science, information systems, IT or MIS Profile: Solid experience with Kubernetes, Python and Ansible Experience with automatic testing and qualification, if can be part of CI/CD pipeline Affinity to dig deep into the details of issues, e.g. container orchestration, networking, configuration Linux expertise, administrator, extensive experience troubleshooting complex Linux issues Networking expertise, understand TCP/IP protocol, troubleshoot firewall config issues, etc. Understands RHEV and Virtual Machines Experience with the following technologies is plus: event & messaging, security, storage solutions (e.g., Hadoop), alert & monitoring solutions and cloud technology (Azure, AWS or GCP) Personal Skills: Enjoy working with people and willingly face the challenges that come with human interactions Collaborate behaviors: plan and align, manage stakeholders, adapt to changes, and drive for results Accountable and able to communicate professionally with SW/non-SW colleagues worldwide Customer values and quality oriented. You strive to find the best ways or solutions for top results Problem solving. Proven ability to work independently in a team setting and a multi-site environment Personal values: taking initiative, growth mindset, continuous improvement and agile development Fluent spoken and written English or willing to learn/develop Inclusion and diversity ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company. Need to know more about applying for a job at ASML? Read our frequently asked questions.D&E - Software Quality Assurance Group Team Lead - Hsinchu _ J-00322429
(ASML)台灣艾司摩爾科技股份有限公司
新竹市
4年以上
大學
面議Introduction to the jobAre you a team player who wants to monitoring the software engineering processes and methods used to ensure software quality? Now, we are looking for software quality engineer to join us. This could be your next job, so if you would like to join us - please apply! Role and responsibilities “SBI or MBI” sustaining system and “D2D and D2DB DetectionCode” sustaining in TW. Response for Sustaining System / DetectionCode SW Quality testing / releasing / Job management. Join RD Feature review meetings, review engineering specifications, design documents and provide feedback; Participate in code / new feature design reviewing(C#); Create, execute and update test plans that may include functional, system level tests and tooling, integration and regression tests; Set up correct test environment; Work with software developers to address software defects/issues in a timely manner; Perform software code and release management, working on release notes and other support documents, including code compilation and software packaging for release/patch installations; Prepare documents for test environment setup guide and other necessary user manuals; Work with field engineer to verify and reproduce the issue reported from customer site; Collaborate and Communicate with other departments/teams. Manage Project ticket assignment / testing schedule / test status / Bug Status / Release Job. Education and experience A relevant Master in software engineering, computer science and Information Engineering/Electrical Engineering/Electronics Engineering/ Applied Mathematics; Experience in performing software build, software testing, releasing, documentation (Test Plan/Test Report/Release Note) and familiar with coding in Python and understanding C# to support RD. Familiar with Window environment operation or Linux command / Linux Environment Setup / Linux Kernel Buildup knowledge. Experience with semiconductor tools, knowledge in semiconductor processing and device fabrication experience, understanding semiconductor flow in the industry is plus. Experience on customer support/service especially using knowledge of software for semiconductor or electronic devices industry is plus. Knowledge in troubleshooting and maintenance in production tools, direct experience work with customer, and being able to address issues and deliver customers’ needs in order to ensure software quality is plus. Experience in writing automation testing cases, and performing software deliver or installation. Collaborate with other departments / teams, people and communication skills are required. Able to write clear documentation (Test Plan/Test Report/Release Note), create clear SOP and deliver to other people. Experience in Leading cross Project experience (3~5 years) and cross Team Communication ability (English / Chinese) Interest in Leading Team or have People leading (3~5 People) experience. Experience in working in SQA Experience (5~ 7 years) and working in Coding Experience (1~2 years). Skills Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems. To thrive in this job, you’ll need the following skills: Software testing and debugging; Track, analyze issues and communicate with other stakeholders; Focus on SW quality to perform daily testing; Problem solving and logical thinking: Support tools to trouble shoot and gave a quick response when issue happened; Communication and documentation: built and improve relationships with people that work with, friendly and helpful to coworkers as well as other members; documentation for Test Plan, Test Report, Release Note and SOP. Familiar with Python, C# , Window environment or Linux environment /Linux commands. The candidate should be better with proactive, patient, careful and highly-compressive personality. Presentation ability (English / Chinese). This position requires access to controlled technology, as defined in the United States Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology. Diversity and inclusion ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company. Need to know more about applying for a job at ASML? Read our frequently asked questions.

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